Effective Date: 01 April 2025
At Enchanted Decor and Gifts, we value your privacy and are committed to protecting any personal information you share with us. This policy outlines how we collect, use, and safeguard your data.
1. Information We Collect
We may collect the following information when you use our website:
- Name and contact information (such as email, phone number)
- Information submitted via our contact or enquiry forms
- Messages sent via WhatsApp or other communication platforms
- IP address, browser type, and pages visited (via analytics tools)
We do not collect or store payment information, as purchases are not enabled on our site.
2. How We Use Your Information
We use the information you provide for:
- Responding to enquiries or order requests
- Sending updates or offers (only if opted in)
- Improving our website and user experience
- Ensuring compliance with legal obligations
3. Sharing of Information
We do not sell, rent, or trade your personal data with third parties.
We may share your information only with trusted services like email providers, shipping companies, or WhatsApp (as part of communication) — solely for order or inquiry processing.
4. Cookies & Analytics
Our website may use cookies and tools like Google Analytics to:
- Track website usage
- Improve design and navigation
- Analyze visitor trends
You can manage cookies through your browser settings.
5. Data Security
We take appropriate measures to protect your data from unauthorized access, misuse, or disclosure. However, no method of transmission over the internet is 100% secure.
6. Your Rights
You may:
- Request access to your personal data
- Ask us to correct or delete your information
- Opt out of marketing communication at any time
To exercise these rights, email us at: enchantedkraft.shiney@gmail.com